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Washroom Attendants: Beyond a Clean Space

  • Hiregood
  • Aug 13
  • 4 min read

Two branded  A-frame signs in that say "Hiregood Staff on Location"

Imagine you are walking through downtown Calgary. You are on your lunch break or maybe you are a tourist exploring the city. You need to use a public washroom, and as you walk in, you are greeted by a friendly, professional face. The space is spotless. Everything is in its place. The experience is not just about a clean washroom, it is about feeling safe and respected in your own city. This is the simple yet profound impact of our Washroom Attendant program, and it is a powerful example of how Hiregood is building a downtown that works for everyone.

At its core, a clean washroom is a sign of a city that cares. But our work in Calgary shows it is also a powerful tool for social good. Our team members do so much more than just mop floors. They are a consistent, friendly presence in public spaces, acting as a quiet deterrent to unwanted activity and a point of connection for residents and visitors.


The Challenge: Building Trust and Dignity in Public Spaces


For many cities, public washrooms can be a complex issue. They can be neglected, leaving them vulnerable to misuse. The result is a space that feels unsafe and unwelcoming. This is a problem not just for the people who need to use them but for the entire community. When public spaces feel neglected, the sense of civic pride begins to erode.

In Calgary, we stepped in with a different approach. We didn't just offer a cleaning service. We offered a solution that connects professional service with a deep human impact. Our Washroom Attendant program is built on the understanding that a well-maintained space is a safer space, and that the people who maintain it are the key to its success.

Our Success in Calgary: A Case Study in Human Impact


Walk into a public washroom where a Hiregood team member is on duty. You will immediately notice the difference. The space is well-stocked, sanitized, and ready for use. But look closer. You will also see a person who is proud of their work. A person who greets you with a genuine smile.

This is the Hiregood difference. We are not just providing a service to our clients. We are providing real work to people who are rebuilding their lives. The stability of a full time job, a consistent paycheque, and a supportive team environment gives our employees the confidence and dignity they need to thrive.

This work also strengthens our community. By maintaining these public spaces, we are making them more accessible and welcoming for everyone. For the client, it means a more positive experience for their customers and a reduction in vandalism and other issues. For our team, it means a stable job that creates a stable life. For the city, it means a cleaner, safer, and more welcoming downtown core.


A Future Built on Dignity and Pride


Our work in Calgary is a testament to what is possible when you connect business value with social purpose. We have proven that a simple service, like keeping a washroom clean, can be transformed into a powerful engine for community good. We are incredibly proud of our team, whose professionalism and dedication are a constant reminder of our mission.

Our goal is not just to be a service provider. It is to be a partner in building a better city. A city where everyone feels safe. A city where everyone has the opportunity for a stable job and a stable life. A city where public spaces are treated with the dignity and respect they deserve. Because when we invest in our people, we invest in our city. And that is a downtown that truly works for everyone.

The Hiregood Difference: Our Washroom Attendant Program


The Washroom Attendant program is more than a cleaning service. It's a comprehensive solution for businesses and municipalities that want to elevate their public spaces while making a tangible social impact. Our program provides a reliable, professional, and compassionate presence that addresses key urban challenges head-on.

  • Professional Hygiene and Sanitation: Our trained attendants maintain impeccable standards of cleanliness. They are responsible for continuous cleaning, sanitizing, and restocking supplies, ensuring a hygienic and pleasant experience for every user. This proactive approach prevents the need for reactive, costly deep cleaning and repairs.

  • A Consistent, Welcoming Presence: A uniformed Hiregood attendant offers a sense of security and safety. Their presence deters unwanted behavior and provides a point of contact for the public, whether it's for a simple question or a request for assistance. This makes public washrooms more accessible and comfortable for everyone, from families to tourists.

  • Preventing Misuse and Vandalism: The consistent monitoring provided by our attendants significantly reduces instances of misuse, vandalism, and loitering. This not only protects your assets but also contributes to a more positive and respectful environment for the entire community.

  • Trained in Compassion and De-escalation: Our team's effectiveness comes from their unique training and their lived experience. They are trained to de-escalate difficult situations through human connection. Many of our team members have been in similar situations, making it easier for them to find common ground and connect with individuals in distress. This is an authentic and empathetic approach that is far more effective than traditional security measures.

  • Naloxone-Trained for Emergency Response: Our staff is also Naloxone trained. In a time when the opioid crisis affects communities everywhere, this training is a vital layer of safety. It means our team is prepared to act in an emergency, demonstrating our deep commitment to the well-being of everyone who uses these public spaces.


The Hiregood Promise: Partner with Us for Your Public Spaces


Choosing our Washroom Attendant program is a strategic investment in both your operations and your community. You get a professional service that enhances safety and cleanliness, while also creating stable jobs that lead to stable lives. This is the heart of our mission. When you partner with Hiregood, you are actively helping people find dignity, purpose, and a path forward through real work. You are not just hiring a service. You are joining us in our commitment to building a downtown that works for everyone.

Ready to enhance your public spaces and make a lasting social impact? Request a quote today and let's discuss how we can work together.

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